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Medical Assistant Schools
This is the quickest way to explore medical assistant training programs! Enter ZIP code to see matching schools near you.
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Administrative Medical Assistant

The first and last person people see in the medical office is the administrative medical assistant. Typical duties
in medical office administration include welcoming  patients, new patient registration form completion, patient
file management, health insurance verification, patient billing and accepting co-payments, and scheduling new
and follow-up appointments. In addition, they enter patient data and demographics into medical files and
computer databases, perform various medical corresponding and typing requests, route incoming phone calls,
take messages, call the pharmacy for prescription order refills and arrange for patient hospital admission if so
ordered by the doctor. They also make copies of lab tests and and medical notes to be mailed to other doctors,
or patients.

Duties Medical Office Administration

Front office and reception management, customer service, typing, keyboarding, computer skills and knowledge
of word processing applications, medical terminology, filing systems, basic grammar, spelling and arithmetic,
scheduling, registration, and admission process, bookkeeping, accounting, payment processing, financial
management and excellent customer services skills are all essential skills which all require investment of time
and effort.
The featured Concorde medical assistant school video above not only promotes their 9 month training program but also nicely shows duties of the administrative medical assistant and other medical office professionals in a managed health care company (HMO), physician's practice, and other health, medical and professional office settings. It's worth watching.
Serving people calling the doctor's office and dealing with patients who are sick can be equally stressful on both ends. A well maintained filing system not only conveys a polished and professional image, but it also enables every medical assistant to effortlessly retrieve patient records and documentation whenever needed. A friendly smile, courtesy and a "hello, how are you" can go a long way. All in all the administrative medical assistant is the first line representative and "point of service" of the medical practice.

Existing patients need to be asked each time if anything has changed as the arrive for appointments. Patient registration includes completing insurance documentation, medical history information, health care proxies,  and signing financial information forms and medical disclaimers.
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Health Insurance and HIPAA


All front office administrative medical office staff members must be familiar with health insurance plans and HIPAA laws. HIPAA, known as the Administrative Simplification (AS) provisions, requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans and employers to assure the security and privacy of health data. Computers, software and electronic health care information systems must be shielded from the public eye and anything used in the performance of many of the above listed patient registration, medical record maintenance and bookkeeping tasks must be treated as confidential and privileged information.